Cancellation Policy for Lucian Ride
At Lucian Ride, we understand that plans can change. To ensure fairness for both parties, please take note of our cancellation policy:
1. Cancellation with 48 Hours’ Notice:
Cancellations made 48 hours or more before the scheduled pickup time will be eligible for a full refund.
If you cancel within this time frame, no cancellation fee will apply.
2. Cancellation Within 48 Hours:
Cancellations made within 48 hours of the scheduled pickup time will incur a 50% cancellation fee.
This fee will be deducted from the total booking cost.
3. No-Show Policy:
If you fail to show up for your scheduled pickup and do not notify us of your cancellation within the required timeframe, the full rental fee will be charged, and no refund will be issued.
4. Modifications:
If you need to modify your booking (e.g., change dates or vehicle type), please contact us as soon as possible. We will do our best to accommodate changes based on availability. Any changes made within 48 hours of the pickup may be subject to availability and additional fees.
5. Emergency Cancellations:
In the event of an emergency or unexpected circumstances (e.g., flight cancellations, medical emergencies), we encourage you to contact us immediately. We will work with you to provide a suitable solution or reschedule your rental.
Please contact us directly at [insert phone number or email] for cancellations, modifications, or if you have any questions.